South West Handling Ltd. is committed to protecting and respecting your privacy.

This privacy policy sets out how South West Handling Ltd. uses and protects any information that you give South West Handling Ltd. when you use this website. This policy also explains your rights under DPA (Data Protection Act) and GDPR (General Data Protection Regulation).

South West Handling Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our websites, you are accepting and consenting to the practices described in this policy.

For the purpose of the European Data Protection Regulation (GDPR) and the Data Protection Act 2018 (the Act), the data controller is South West Handling Ltd.

What information we collect
We may collect the following information:
• Name and address
• Contact Information including email address
• Other personal information relevant

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional emails, special offers or other information which we think you may find interesting using the address you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you via phone, email or mail. We may use your feedback to customise the website.

Where we store your personal data
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]

Your rights under Data Protection Law
We operate under the Data Protection Act 2018 (‘DPA’) and the European General Data Protection Regulation (‘GDPR’).

DPA and GDPR applies to ‘personal data’ we process, and the data protection principles set out the main responsibilities we are responsible for.

We must ensure that personal data shall be:
a) processed lawfully, fairly and in a transparent manner;
b) collected for specified, explicit and legitimate purposes and not further processed in a manner
that is incompatible with those purposes;
c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are
processed;
d) accurate and where necessary kept up to date;

Your rights under Data Protection Law
We operate under the Data Protection Act 2018 (‘DPA’) and the European General Data Protection Regulation (‘GDPR’).

The DPA and GDPR apply to ‘personal data’ we process, and the data protection principles set out the main responsibilities we are responsible for.

We must ensure that personal data shall be:
a) processed lawfully, fairly and in a transparent manner;
b) collected for specified, explicit and legitimate purposes and not further processed in a manner
that is incompatible with those purposes;
c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are
processed;
d) accurate and where necessary kept up to date;
e) kept for no longer than is necessary for the purposes for which the personal data are processed.
We operate a data retention policy that ensures we meet this obligation.
We only retain personal data for the purposes for which it was collected and for a  reasonable period thereafter where there is a legitimate business need or legal obligation to do so. For detail of our current retention policy contact us on [email protected]
f) processed in a manner that ensures appropriate security of the personal data, including protection against  unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures. We ensure lawful processing of personal data by obtaining consent; or where there is a contractual obligation to do so in providing appropriate products and services; or where processing the data is necessary for the purposes of our legitimate interests in providing appropriate products and
services.

In the majority of cases we process personal data based on your contract with the us. In other cases,
we process personal data only where there are legitimate grounds for so doing.
To meet our Data Protection obligations, we have  established comprehensive and proportionate governance measures.

Under the GDPR You have the following specific rights in respect of the personal data we process:
1. The right to be informed about how we use personal data.
This Privacy Statement explains who we are; the purposes for which we process personal data and our legitimate interests in so doing; the categories of data we process; third party disclosures; and details of any transfers of personal data outside the UK.
2. The right of access to the personal data we hold. This will be free of charge and must be provided within 30 days of receipt.
3. The right to rectification, where data is inaccurate or incomplete. In such cases we shall make any amendments or additions within 30 days of the request.
4. The right to erasure of personal data, but only in very specific circumstances, typically where the personal data is no longer necessary in relation to the purpose for which it was originally collected or processed; or, in certain cases where we have relied on consent to process the data, when that consent is withdrawn and there is no other legitimate reason for continuing to process that data; or when the individual objects to the processing and there is no overriding  legitimate interest for continuing the processing.
5. The right to restrict processing, for example while we are reviewing the accuracy or completeness of data or deciding on whether any request for erasure is valid. In such cases we shall continue to store the data, but not further process it until such time as we have resolved the issue.
6. The right to data portability which, subject to a number of qualifying conditions, allows individuals to obtain and reuse their personal data for their own purposes across different services.
7. The right to object in cases where processing is based on legitimate interests, where our requirement to process the data is overridden by the rights of the individual concerned; or for the purposes of direct marketing (including profiling); or for processing for purposes of scientific / historical research and statistics, unless this is for necessary for the performance of a public interest task.
8. Rights in relation to automated decision making and profiling.
Please contact us on [email protected] for more information about the GDPR and your rights under Data Protection law.

If you have a complaint about data protection at South West Handling Ltd. contact us on [email protected]

Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on our website and where appropriate notified to you by e-mail.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed via email to us at [email protected]